Website Content

An attorney with a mission for compassionate dispute resolution needed to portray how she approaches mediation for sensitive family issues. She knew that while the topics would be complicated, the content needed to be accessible and educational. And, most of all, potential clients needed to feel that their situation would be handled with empathy as well as skill.
Excerpt: Whether your situation involves dissolving a marriage or coping with the practical realities of aging for an elder relative, individualized guidance in dispute resolution and mediation with an experienced, compassionate professional can make all the difference.

Renée is a photographer who loves working on-location. Her website is, obviously, driven by imagery rather than text. We worked together to develop copy to tell her story and to introduce her menu of photography services. I used first-person POV to convey Renée’s enthusiastic personality, and her voice completely shines through. She really is this fun... fun enough to get an introverted writer to laugh in front of the lens.
Excerpt: What you do, what you sell, and who you are should be professionally represented across all platforms of customer engagement. Of course that’s all very important. But I want the challenge of making even the ordinary come alive! Even the most practical products and services don’t have to be boring. Orthodontic rubber bands and arc-welding can be just as dazzling as jewelry—it’s all exciting to me, and I have the pictures to prove it!

A gift shop with a rich, four-decade-long local presence moved to a new location, so the owners decided to refresh their website to match the vibrancy of the new neighborhood. This ‘Gallery of Art and Craft’ offers five categories of gift items and the work of 250 American artists and craftspeople. Their website copy covers it all in a concierge-style detail that entices visitors to their brick-and-mortar store. Excerpt: When you are looking for a spiritual gift piece to convey your inner soul and outer gratitude, shop The Creator’s Hands collection of Christian and Judaic items, called by our customers “the best under one roof” in Western New York. … Enhance your natural beauty with one of a kind, handcrafted jewelry! We can assist you in selecting gift and keepsake jewelry pieces for every budget and taste. Browse displays throughout the store, or peruse our “jewelry drawers” to discover that special piece of jewelry that speaks to you.

A Licensed Clinical Social Worker wanted to launch a website for his second business — conducting workplace training. His private practice focuses on couples counseling and gender communication, so he is a true relationship expert! His interview took place in one of his quiet, peaceful session rooms (yes, I sat on a big leather couch!) Our conversation not only provided me with foundational content to write his website, it also was the basis for the organization of his website design and instructed the descriptions of the workshops he offers. Excerpt: “BRIC Training was founded to offer effective and flexible solutions to help companies to build efficient, productive, and stable workplaces. … With more than 500 presentations on more than 100 training topics given over 25 years, Don Boice is your relationship expert and soft skills specialist. ... Some workplace behavior can expose companies to liability and lawsuits. Boice Training specializes in the tough topics that are most important to company managers and human resources professionals who need to both avoid liability situations and grow workplace health and stability.”

While writing about this summer escape took place in the depths of one of the coldest, snowiest winters on record, it all started with a warm conversation. The owner talked about what it has meant to his family to have the opportunity to own and run a KOA campground. I researched the KOA brand as well as the market where the campground is located. The website is designed to entice families to choose to spend their time and money, so the content had to capture what it’s like to call this campground a summer home away from home. Excerpt: “Medina/Wildwood Lake KOA, our family-oriented campground in the beautiful Greater Niagara Region of western New York, offers over 300 sites for any camping style. Our relaxing water-side, shady, and sunny sites are situated on the shores of our 12-acre Wildwood Lake and wide running Jeddo Creek – come for a getaway or stay all summer!”

You have to try the product to understand the project. But first I had to meet these fifth generation grape growers located in the hills above Keuka Lake. We spent a sunny morning in their tasting room, a fully renovated 19th century “crooked barn.” Theirs is a true family affair; brothers began working the acreage in the late 1950s, and the next generations now oversee the winery and vineyard operations. Excerpt: Stever Hill Vineyards, nestled among hundreds of acres of grapes in the heart of Keuka Lake wine country, welcomes visitors to the Crooked Barn Tasting Room, a beautifully renovated circa 1850s barn. Original hand-hewn beams and antique hardware, plus new construction from on-site harvested oak, hemlock, and walnut lumber set the mood of a casual rustic lodge. Completed in partnership with creative agency In House Graphic Design, Inc.